The current chain goes like this Phone system send to the landlord Exchange 2010 server > the exchange 2010 sends to our Office 365 (exchange 2013) > emails to devices. Other change at about same time iOS 7 upgrade. Outlook, OWA, and iPhone/iPad before moving email from SBS 2008 (exchange 2007) to Office 365. we were able to listen to the wav file in all places, i.e. Our landlord phone system sends voice mails to email via a wav file attachment.
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